Western Arizona Council of Governments’ Holistic Case management Program is a process through which the needs and eligibility of the households applying for/receiving services are determined. For those households eligible, appropriate services and/or benefits are identified, planned, obtained, provided, recorded, monitored, terminated and follow-up provided where and when appropriate.
Case Management is vital to WACOG’s ability to fully utilize all of the resources available for low-income residents of La Paz, Mohave, and Yuma Counties that are in need of emergency and other services. WACOG case manages the low-income households to determine the most efficient and effective way to obtain the housing, economic, and/or lifestyle goals as established by the Case Manager and the household. This allows the Case Managers to fully address the needs of low-income residents that are unable to meet their basic requirements and thus allowing for a complete collaboration of all services available to the client within the area that he/she resides. Each household obtains budgeting counseling, personal support, referrals, and appropriate direct service assistance to meet their individual needs.
At WACOG we realize that the only way to make long-term impacts on families is to have family participation in goals and objectives and provide a support system that is encompassing to address all of the family’s needs. Below is a listing of certain aspects of this process.
- Client Engagement
- Developing & Monitoring Case Plan
- Closure of the Case Plan
- Outside resources
- Evaluation & Planning
- 101 Budgeting
When available clients are assisted with move in costs, first month’s rent, homeless prevention, utility assistance and/or referrals to community resources.